Adam Tan, Senior Principal Audiologist at Singapore General Hospital’s Centre for Hearing and Ear Implants since 2012, specializes in hearing implants and tinnitus management. Alongside clinical duties, he leads the Clinical Operations portfolio, overseeing process transformation, resource, and manpower management. Adam is a firm believer in data-driven decision-making to enhance patient care. Driven by his passion for quality improvement, he constantly explores productivity tools to boost clinical efficiency.